Booking conditions

Booking conditions and cancellation policy

These conditions apply to all bookings with Kimberley Safari Tours. Please read them before you pay your deposit — paying a deposit means you accept them.

We strongly encourage every guest to take out their own travel insurance, including cover for cancellation and illness.

Last reviewed: January 2026

Deposits and payment

A deposit of $500 per person is payable at the time of booking to secure your seat.
The balance of your tour price is due three months (90 days) before your departure date.
Payment plans are available on request — contact us and we will set one up with you.
Your seat is held as a request until we confirm it with you directly. No payment is taken through this website.

If you cancel

Cancellations must be sent to us in writing, and take effect from the date we receive that written notice.

Your deposit is fully refundable within the first 30 days of booking, provided your departure is still more than 90 days away.

When you cancel	What applies
Within 30 days of booking, and more than 90 days before departure	Full refund
After 30 days from booking, and more than 90 days before departure	Full refund less your deposit
Between 60 and 90 days before departure	25% of the tour price is forfeited
Between 45 and 60 days before departure	50% of the tour price is forfeited
44 days or fewer before departure	100% of the tour price is forfeited

If you leave a tour early, for any reason, no refund is available for the unused portion.
No refund or credit is issued where a tour runs and a guest does not travel.
Refunds are not available on credits or credit vouchers already issued.
Any refund or credit is net of costs we cannot recover.

If we cancel

We make every effort not to cancel a departure, but we reserve the right to cancel or postpone a tour before departure — for example due to weather, road conditions, natural events, mechanical problems or insufficient numbers.

Where we cancel for reasons beyond our control (natural disaster, cyclone, extreme weather, road closure, pandemic), you will be offered a credit toward an alternative tour.
Where we cancel for reasons within our control (such as a vehicle or staffing issue), you may choose between a credit or a full refund.
In either case we cannot accept liability for incidental costs such as flights, visas or vaccinations, which is why travel insurance matters.
Where the cancellation results from events outside our reasonable control, any refund or credit is net of costs we cannot recover.

Credits and credit vouchers

Credits and credit vouchers are issued for use against a future Kimberley Safari Tours trip.
Credits are not redeemable for cash and cannot be refunded.
Please contact us to apply a credit when you are ready to rebook.

Itinerary changes

Times, locations and the order of the itinerary may change at the tour operator’s discretion where circumstances require it.
We often run these tours in reverse order.
Some optional activities carry an additional cost payable to the local provider — scenic and helicopter flights, extra cruises, and meals bought at restaurants, stations or homesteads.

On tour

Guests need to be able to walk a few kilometres over uneven ground on a regular basis to get the most from these tours.
Please pack light — one soft bag of no more than 15kg, plus a small day pack.
Alcohol is not supplied. You are welcome to bring a modest quantity, keeping in mind that many Aboriginal communities are dry or have alcohol restrictions.
Guests provide their own sleeping bag, or may purchase one from us at the time of booking.
Our crew may adjust or restrict participation in an activity where they consider it necessary for a guest’s safety or the group’s.

Your information

We collect your contact and travel details only to process your enquiry or booking, and to run your tour safely — including dietary and medical information you choose to share.
We do not sell your information, and we do not pass it to third parties except where it is needed to deliver your tour (for example, a helicopter or cruise operator).
You can ask us to update or delete your details at any time by emailing info@kimberleysafaris.com.au.
If you opt in to our updates, you can unsubscribe at any time using the link in any email we send.

Changes to these conditions

These conditions may be amended at any time, and the current version is always published on this page.
The conditions that apply to your booking are those published at the time you paid your deposit.

Questions about these conditions?

We would rather explain something now than have you uncertain later. Call Glenn or Jaye on 0437 142 904, or email info@kimberleysafaris.com.au.

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